Privacy Policy

1. Scope

This policy explains how FIRSTBIRD AS processes personal information through firstbird.works and through FIRSTBIRD products that link to this policy.

2. Information we process

Information you provide

This may include messages you send us, feedback, support requests, and content you submit to a FIRSTBIRD product in order to use its features.

Account and authentication information

Some products may use account identifiers or anonymous authentication identifiers to keep a session available, save preferences or connect stored content to the correct user.

Technical information

We may receive limited technical data such as device type, operating system, app version, language, approximate region, diagnostic events, security signals and information needed to keep the service reliable.

Website information

Our website may receive standard server log information, including IP address, browser type, requested pages and the time of a request.

3. How we use information

We use information where reasonably necessary to:

• provide and operate our products;
• process content submitted for a requested feature;
• maintain authentication, preferences and saved content;
• prevent abuse, fraud and automated misuse;
• diagnose faults and improve reliability;
• respond to support and other communications;
• comply with legal obligations and protect our rights.

4. Service providers and sharing

We may use specialist service providers for hosting, authentication, security, database services, diagnostics, communication and AI-assisted processing. They may process information only as needed to provide services to us.

We do not sell personal information. We may disclose information where required by law, to protect users or the service, or in connection with a legitimate corporate transaction.

Some providers may process data outside Norway or the European Economic Area. Where required, we use appropriate safeguards for such transfers.

5. Retention and security

We retain personal information only for as long as needed for the purposes described in this policy, including legitimate operational, security, legal and accounting needs. Retention periods vary depending on the type of information and the relevant product.

We use reasonable technical and organizational measures to protect information. No internet service can, however, guarantee absolute security.

6. Your choices and rights

Depending on applicable law, you may have rights to request access, correction, deletion, restriction, portability or objection regarding personal information. You may also have the right to complain to a relevant data-protection authority.

To make a request, contact us using the email address below. We may need to verify that the request relates to you before acting on it.

7. Children

FIRSTBIRD products are not directed to children below the minimum age required to consent to online services in their country. We do not knowingly collect personal information from children in violation of applicable law.

8. Changes to this policy

We may update this policy as our products develop. The effective date at the top of the page shows when it was last revised.

9. Contact

FIRSTBIRD AS
Norway
contact@firstbird.works